What We Collect and Why
When you open an account with us, we collect the information you provide directly — your contact details, login credentials, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect technical data automatically: your device type, browser, IP address, and
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session activity. This helps us verify your identity, process your wallet transactions, and keep your account secure against unauthorised access. We do not sell your personal data to third parties. Payment data tied to bKash, Nagad, and Rocket transactions is handled in line with those providers'
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own security standards, and we retain only what is necessary to process and reconcile your account activity. If you contact our support team, that conversation is logged so we can follow up accurately. Data we hold is subject to applicable law in your jurisdiction — availability
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and your specific rights depend on local law and eligible regions. We may update this policy when our practices change, and we will notify you through your registered account channel when material changes occur.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.